Plan Energy is committed to safeguarding the privacy and security of personal information. This Privacy and Cookies Policy outlines our practices regarding the collection, use, and protection of personal data through our website, emphasizing our dedication to privacy and data protection.

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Collection and Use of Information

Plan Energy does not collect personal information when you visit our website unless you choose to provide that information to us voluntarily, such as through email inquiries about our services or by submitting personal details to request more information.

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We collect two types of data:

1. Personal Data: This includes any information that can identify you personally, such as your name, email address, and phone number. We collect personal data only when you voluntarily submit it to us.

2. Non-Personal Data: For analytical purposes, we gather statistical information about all visitors to our site through tools like Google Analytics. This data includes information that does not identify you personally, such as demographic details, browser types, and other statistical data related to site usage.

Use of Collected Data

Personal data collected is used solely for the purposes of responding to inquiries, providing requested information on our services, and for direct communication, including newsletters, marketing materials, and other information that may be of interest to you.

Non-personal data is used to improve website functionality and user experience by analyzing site usage trends and preferences.

Data Sharing and Third Parties

Plan Energy uses data internally and does not share it with third parties without your explicit consent, except as required by law. We are committed to ensuring your data is handled with care and in accordance with GDPR regulations.

Legal Basis for Processing

The collection and processing of personal data are based on the voluntary consent of the individual providing the data.

Data Subject Rights

Under GDPR, individuals have rights regarding their personal data. For a detailed list of these rights, please contact us directly.

Data Retention

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, in compliance with our legal obligations and data retention policies.

Complaints

If you have concerns or complaints about the way we handle your data, please reach out to us so we can address your concerns directly.

Use of Cookies

Cookies are small data files stored on your device to improve website functionality and user experience. You can manage cookie preferences through your browser settings. Our use of cookies aims to enhance site navigation and analyze site performance.

Security Measures

The security of your personal information is paramount. We employ suitable technical and organizational measures to protect your data against unauthorized access, accidental loss, or damage.

Policy Updates

This Privacy and Cookies Policy may be updated periodically to reflect changes in our practices. We encourage you to review this policy regularly. Significant changes will be communicated through our website or directly to you via email.

By using Plan Energy's website, you consent to the practices described in this Privacy and Cookies Policy. For further information or to exercise your data protection rights, please contact us directly.